Pandemic Posted October 22, 2009 Report Share Posted October 22, 2009 Hi, I have the English Version of Emergency 4 and it's running on Vista Home Premium 64bit.Onto the problem, at times when I go load a mission, the operator will discuss the mission at the loading screen, once I get in-game, I can hear the noises of sending in emergency vehicles but shortly after it will just cut out.Everything else works like fire noises, doors closing, hoses etc but the only thing that doesn't work properly is the operator. He just cuts out as soon as I get in-game.Edit: Sorry for placing in the wrong section. Quote Link to comment Share on other sites More sharing options...
Guest mrpolice1996 Posted October 22, 2009 Report Share Posted October 22, 2009 Hi, I have the English Version of Emergency 4 and it's running on Vista Home Premium 64bit.Onto the problem, at times when I go load a mission, the operator will discuss the mission at the loading screen, once I get in-game, I can hear the noises of sending in emergency vehicles but shortly after it will just cut out.Everything else works like fire noises, doors closing, hoses etc but the only thing that doesn't work properly is the operator. He just cuts out as soon as I get in-game.What do you mean by 'cuts out' - just stops talking? Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 22, 2009 Author Report Share Posted October 22, 2009 What do you mean by 'cuts out' - just stops talking?Yes, as soon as I get in-game, I can see the operators lips moving, but I can't hear him. Quote Link to comment Share on other sites More sharing options...
Atomic Monkey Posted October 22, 2009 Report Share Posted October 22, 2009 Oh whoops! I told this person to post his problem here, I guess he missed the Technical part of the Sub Fourms, can someone move this there? Technical Fourm:http://forum.emergency-planet.com/index.php?showforum=42Pandemic, Please read this: We are going to need you to upload some files that tells us a bit more about your computer and driver information (Technical stuff)To do this,Have your logfile from your game so that it may be reviewed.EX: C:\Program Files\Wizardworks\Emergency 911 First Responders\Logfile.txt.Get your DirectX Diagnostic LogGo to your Start button, and use the RUN command.Type in dxdiag and press ok.After it does it's diagnostic save the information file somewhere you can find it and upload it here, along with the LOGFILE. Quote Link to comment Share on other sites More sharing options...
randomperson139 Posted October 22, 2009 Report Share Posted October 22, 2009 Have you tried reinstalling the game?Please post a logfile and a dxdiag. Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 22, 2009 Author Report Share Posted October 22, 2009 Have you tried reinstalling the game?Umm, no, I'll try that now.Hopefully when I'm back you'll still be hear? Quote Link to comment Share on other sites More sharing options...
randomperson139 Posted October 22, 2009 Report Share Posted October 22, 2009 Umm, no, I'll try that now.Hopefully when I'm back you'll still be hear? Yes....I'll still be here Quote Link to comment Share on other sites More sharing options...
Guest mrpolice1996 Posted October 22, 2009 Report Share Posted October 22, 2009 OK,If doesn't work post your:LOGIN FILEDXDIAG FILEplease. Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 22, 2009 Author Report Share Posted October 22, 2009 Yes....I'll still be here Heres my dxdiag thingyDxDiag.txt Quote Link to comment Share on other sites More sharing options...
Guest mrpolice1996 Posted October 22, 2009 Report Share Posted October 22, 2009 Heres my dxdiag thingyThanks Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 22, 2009 Author Report Share Posted October 22, 2009 Thanks Thanks very much everyone for assisting me with this problem. Heres the Emergency 4 logfileEmergency_4_logfile.txt Quote Link to comment Share on other sites More sharing options...
Guest mrpolice1996 Posted October 22, 2009 Report Share Posted October 22, 2009 Thanks very much everyone for assisting me with this problem. Heres the Emergency 4 logfileNo problem right i'll have a look at this one. Quote Link to comment Share on other sites More sharing options...
randomperson139 Posted October 22, 2009 Report Share Posted October 22, 2009 Thanks very much everyone for assisting me with this problem. Heres the Emergency 4 logfileNo problem Thanks for the logfile. Quote Link to comment Share on other sites More sharing options...
Atomic Monkey Posted October 22, 2009 Report Share Posted October 22, 2009 I'll take a quick look at it also, But I'm leaving you two at it because I'm busy for today. Quote Link to comment Share on other sites More sharing options...
Guest mrpolice1996 Posted October 22, 2009 Report Share Posted October 22, 2009 OK, had a look at both.sorry but noting important jumps out at me i'm sure some computer expert will find whats wrong!I'm sorry I'll look again tomorrow and see if there's anything i have missed Quote Link to comment Share on other sites More sharing options...
randomperson139 Posted October 22, 2009 Report Share Posted October 22, 2009 I can't find anything either. Did you try reinstalling the game? Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 22, 2009 Author Report Share Posted October 22, 2009 I can't find anything either. Did you try reinstalling the game?It's fine everyone.I'll try now.Does anyone have MSN so it can be faster communication?Edit: By the way, I did repair instead of uninstalling then re-installing if thats okay? Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 22, 2009 Author Report Share Posted October 22, 2009 Okay, repairing the thing didn't work so I'll have to try re-install it later this afternoon. Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted October 23, 2009 Report Share Posted October 23, 2009 Okay, repairing the thing didn't work so I'll have to try re-install it later this afternoon.You have a codec problem. See the Technical Help FAQ for more information and a program to detect the bad codecs. Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 23, 2009 Author Report Share Posted October 23, 2009 You have a codec problem. See the Technical Help FAQ for more information and a program to detect the bad codecs.Oooo, and by getting this program, will it remove the thing that's stopping the operator from talking?Edit: I looked at the FAQ's and it says,DO NOT install any codec packs like K-LITE or samsung mobile phone software (all codec packs with MPG1 software). Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted October 25, 2009 Report Share Posted October 25, 2009 Oooo, and by getting this program, will it remove the thing that's stopping the operator from talking?No, it will only point out broken codecs or codecs that interfere with other programs. You need to do the removal yourself. Edit: I looked at the FAQ's and it says,DO NOT install any codec packs like K-LITE or samsung mobile phone software (all codec packs with MPG1 software).Your point being? Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 26, 2009 Author Report Share Posted October 26, 2009 No, it will only point out broken codecs or codecs that interfere with other programs. You need to do the removal yourself. Your point being?Nothing, lol.Well it seems to complicated. Quote Link to comment Share on other sites More sharing options...
pyrothijs Posted October 26, 2009 Report Share Posted October 26, 2009 Nothing, lol.Well it seems to complicated. It is complicated But we try to make it as understandable as possible Quote Link to comment Share on other sites More sharing options...
Pandemic Posted October 26, 2009 Author Report Share Posted October 26, 2009 It is complicated But we try to make it as understandable as possibleLol, I might just leave it for now as it's not that big of a problem. Quote Link to comment Share on other sites More sharing options...
Pandemic Posted November 8, 2009 Author Report Share Posted November 8, 2009 Is anyone able to give me a step by step guide on how to fix this problem, It would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
