I understand you are having problems with windows 7 64bit playing Emergency 4/911FR you need to run dxdiag.exe then run the program save all information then email me it EG below this is mine of a toshiba c650 15z laptop model  ------------------ System Information ------------------ Time of this report: 8/9/2010, 17:05:11        Machine name: ROBERTS-TOSH    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)            Language: English (Regional Setting: English) System Manufacturer: TOSHIBA        System Model: Satellite C650                BIOS: InsydeH2O Version 1.20           Processor: Pentium® Dual-Core CPU       T4500  @ 2.30GHz (2 CPUs), ~2.3GHz              Memory: 3072MB RAM Available OS Memory: 2940MB RAM           Page File: 2155MB used, 3722MB available         Windows Dir: C:\Windows     DirectX Version: DirectX 11 DX Setup Parameters: Not found    User DPI Setting: Using System DPI  System DPI Setting: 96 DPI (100 percent)     DWM DPI Scaling: Disabled      DxDiag Version: 6.01.7600.16385 64bit Unicode ------------ DxDiag Notes ------------       Display Tab 1: No problems found.         Sound Tab 1: No problems found.           Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D:    0/4 (retail) DirectDraw:  0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay:  0/9 (retail) DirectSound: 0/5 (retail) DirectShow:  0/6 (retail) --------------- Display Devices ---------------           Card name: Mobile Intel® 4 Series Express Chipset Family        Manufacturer: Intel Corporation           Chip type: Mobile Intel® 4 Series Express Chipset Family            DAC type: Internal          Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_FDE01179&REV_07      Display Memory: 1341 MB    Dedicated Memory: 128 MB       Shared Memory: 1213 MB        Current Mode: 1366 x 768 (32 bit) (60Hz)        Monitor Name: Generic PnP Monitor if i can play 911FR i think you can too i just need to see this page about your machine then i can tell you what is wrong seams i am a it technician  regards R Higgs