Technical Related Support Latest Topics

HOW TO RESET SCREEN RESOLUTION

Mon, 13 Apr 2026 04:36:54 +0000

Hi everyone, I’m having an issue where my image frame isn't centered. Is there a way to re-align it? I'd really appreciate your help. Thanks!

SOLVED - Missing/white textures in some mods

Tue, 22 Jul 2025 21:47:16 +0000

Somewhat recently, I've had an issue where a few of the textures in some mods (I've only really checked Wegberg, Fuchsburg, and Kieslingen) are white; I didn't have this problem when I first installed them. It's only a couple textures, for example the foam canisters and streetlights in Wegberg, the engineer in Kieslingen, and the Fürstenberg trailer and the tires of some ambulances in Fuchsburg. I've tried both verifying the installation of, and uninstalling and reinstalling both Wegberg and EM4, but neither worked. The only thing that worked was a complete reinstall of Windows, but now I'm having the same issue, and I'd really prefer to not have to do that again, at least not without finding out why this is even happening. I'm 99% sure it's not a graphics driver issue. The only thing I can think of that could have done this is editing some of Fuchsburg's textures in Paint.NET (just fixing mirrored text on one or two vehicles and replacing any Bieberfelde license plates with Fuchsburg ones, that sort of thing), but I didn't touch anything in Wegberg, so I'm really not sure what the problem is. None of the textures I have edited are the ones that look like this in the game.

It might be worth noting that when I uninstalled and reinstalled EM4, I didn't restart the computer after uninstalling. Don't know if that matters. I did make sure to permanently delete the EM4 folder though, I didn't only hit "uninstall" in Steam.

Welfordshire Mod V3 police

Sun, 06 Jul 2025 03:07:27 +0000

Hello everyone, I am having trouble with how to transport an arrested criminal in the V3 version of the Welfordshire mod.

Does anyone know why this is happening? And would anyone know how to work around it without shooting the person and calling an ambulance?

Montana Mod 2.5 Police Station

Sun, 29 Jun 2025 19:23:45 +0000

Hello, is it possible to change the limit cap on Monida Pass police officers who come out of the MPPD station? If so, does anyone know how to do that? I want to be able to spawn 8 cops, so 2 for each MPPD vehicle.

On the other hand, the Fish, Wildlife and Parks station can spawn 3+ MFWP rangers, even though they only have two vehicles. I want to limit it to just two rangers.

All other mods work except Bieberfelde Mod 1.2

Tue, 24 Oct 2017 03:34:11 +0000

My specs are paper clipped into the bottom of the page

So: I have been running Emergency 4 for quite awhile now, and all of the game, including the mods I have installed, which work great. I know how to use them, know that my PC can handle them, and have no problems what-so-ever with them.

Then, problems with Bieberfelde Mod 1.2 came along

I looked all over the internet and the Bieberfelde Mod's forum itself for answers. Many of the ''solutions'' that the moderators came up with was that the problems were with the players hardware, instead of the Mod itself.

That is not the case for me (The hardware) as I have run other mods before just like it, and they work fine.

MAIN PROBLEM: The mod loads all the way up to 50%, and even higher, until a runtime error pops up:

''Runtime Error!''

Program:

This application has requested the Runtime to terminate it in an unusual way... etc...

What frustrates me is that the part of the box that gives the location of the problem (The corresponding folders) have been shrinked, so that I can't actually see what specific folders they are in, its just somewhere in the program files.

Please note: I have repetitively tried to load the mod in both freeplay, and tutorial (explaining the repetitive log entries)

Please help me if you can, I really appreciate it!

Thanks!

Problems with Welfordshire mod versions

Sat, 24 May 2025 16:21:33 +0000

Hello everyone, I am having problems with hose connections for both the OG and V1.3 versions of the Welfordhsire mods. Does anyone know why this is so, and how to deal with it?

London mod V1.3 download problems

Sun, 04 May 2025 20:44:52 +0000

Hello. Every time I download the V1.3 version of the London mod, it doesn't show up in the modinstaller. And it just shows a green wrench icon with "Author: unknown", whenever I check it in the modifications list. Does anyone know why it always goes like this for me?

Emergency 4 EM3 mod traffic light issues

Fri, 02 May 2025 05:46:06 +0000

Hey so I downloaded the EM3 mod a while ago and had learned about how to resolve the traffic fix issue, but when I changed the last number and saved the maps, for some reason it reverted back to the old numbers.

Is there a way to fix this? Traffic in the campaign map sucks

Bieberfield 1.2 Problem

Tue, 30 Jul 2019 17:37:07 +0000

So the problem I have is when I go to load in all the vehicles after clicking the satalite dish, My game ends up crashing and shutting down

If anyone knows a fix Please tell me

Thank you

Montana 2.5 Mod camera not working

Tue, 15 Apr 2025 19:12:24 +0000

Hey so I downloaded Montana 2.5 mod, and I really enjoy the game, but for some reason the camera doesn't work with the WASD keys I set for the camera, is it only arrow key controlled or can this be changed?

Emergency 4 non stop crashing, also used EM4 memory patcher

Sun, 13 Apr 2025 14:13:16 +0000

Last year I was playing endless gamemode, where I had 600 dead people on map, alot of destroyed vehicles and game didnt crash, I played it normally.

Now I tried spawning zombies, I spawned maybe around 200 zombies, but game crashes, my PC can run GTA 5 on highest settings and this sh*tty game crashes on few zombies on map xddd.

How to fix crashing, thank you.

Problem with shadows in Emergency 4 Deluxe

Sun, 07 Jun 2020 14:47:08 +0000

So, I just downloaded EM4 Deluxe on my new computer. Then I saw on EM4 videos that there are shadows in game, I tried to get them on, but when I selected highest options and turned on floor and objects shadows the ground looked weird. It was blueish, it looked like game couldn't set the texture or something.
My computer specs: Intel i3 8th Gen, Nvidia GeForce MX 150

Emergency 4 graphical glitches

Fri, 17 Mar 2023 17:41:42 +0000

Hey, I'm trying to fix a problem with my game, vehicles look like this (screenshots) and my screen is flickering, it's impossible to play like this. I tried changing resolution, disabled shadows, did some thing with registry like some tutorial said, tried playing with different compability modes (Windows 7/Vista etc.) and nothing is helping. It's a clean installation, no mods, 1.13f Steam version and Windows 10. Anyone anything? Maybe some unofficial patch?

Vehicles and units don´t appear

Sat, 30 May 2020 07:31:23 +0000

I have a little problem with my Emergency 4, when I go to the menu to call a unit, it does not appear but a white screen instead of the unit.
Is there a way that the vehicle or unit appear instead of that white screen?
http://www.emergency-planet.com/uploads/monthly_2020_05/image.thumb.png.b5b79d11594469207f98451b289583c4.png

Highlighted Vehicles?

Tue, 31 Dec 2013 19:49:38 +0000

Hey guys,

I've searched this issue and I came up with nothing.

Ever since I loaded a saved 3.0.4 Manhatten mod, all of my vehicles have green highlights through buildings and even shrubbery. (see pictures)

This goes for all mods, including the base game with any new free play or save I load up. Anyone seen this before or know how to correct this annoyance?

I've never seen this before, and I've been mucking around in EM4 for a few years now and just can't seem to resolve this myself.

Images

DxDiag/Specs

Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6002) Service Pack 2
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell XPS430
Processor: Intel® Core2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 6078MB RAM
DirectX Version: DirectX 11

Card name: NVIDIA GeForce GTX 460 v2
Manufacturer: NVIDIA
Chip type: GeForce GTX 460 v2
Display Memory: 3760 MB
Dedicated Memory: 977 MB
Shared Memory: 2782 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: HP w1907 Wide LCD Monitor

black lines on map

Thu, 16 May 2024 16:06:36 +0000

hello so basicly i bought a game and theres a black lines on map, how do i fix it?

Need help with US Army mod

Sun, 12 May 2024 17:10:01 +0000

So basically, when I install the mod from here, export it and try to install it via mod installer it doesn't work, it says the file is corrupted. I have done the stuff with the HKEY_LOCAL_MACHINE and that. Help please.

Solution to crash to desktop (After 2 seconds black screen)

Mon, 21 Jun 2010 08:35:06 +0000

Hey Everyone, In my short time being on the forums I have noticed that in the technical support section has many people with the issue at start-up regardless the operating system.

Ive Started this topic mainly because the section has so many people with the same issue,
well the solution is simple.

You are required to have the most updated video card drivers for your system.
These can be gained from the manufacturers website the two main being:

http://www.nvidia.co...obal/global.php For Nvida Series graphic cards

AND

http://ati.amd.com/support/driver.HTML For ATI Model graphic cards

AND

http://downloadcente...om/Default.aspx For intel graphic cards // Download Center

If after reading this and your still having troubles feel free to post your DirectX Diagnostics File (dxdiag.txt)
This can be done by typing "dxdiag" into RUN Prompt.
After that select save and save the file to a location where you are able to find it.

Then attach it to a post on this section.

I hope this helps people, feel free to ask me any questions

PERSONS USING WINDOWS 7 & 8

Please note that you may still experience the crash to desktop even though you have the graphics card driver working, EM4/911 - First Responders does not like to work with the default Microsoft loaded device drivers that may have automatically installed or have been gained from Windows update services. You must still download from the above links to fix this problem!

//Updated Above Links

//Updated Windows 7/8 Details

Map lighting has a blue tint

Thu, 25 Apr 2024 19:37:18 +0000

Hello.

I started up 911 first responders for the first time in a while and now, when i launch a game, the map lighting has a blue tint, Does anybody know why this has happened or how to fix it?

Harbor City Mod Help

Sun, 31 Mar 2024 06:50:34 +0000

Every time I run Harbor City Mod 5.0.5 in a single player mode, the game will run great for approximately 30 minutes but then will abruptly give me a black screen and send me straight to the desktop. I'm not incredibly tech savvy so I'm not sure what I've done wrong. I have tried redownloading the mod. Wondering if anyone else was running into this issue?

Game crashing while loading saved endless game.

Wed, 20 Mar 2024 11:55:05 +0000

Hello everyone,

So i was making map where will be alot of cassaulties and destroyed vehicles, like civil war. I had around 770 dead people on map and like 100 destroyed vehicles. Now I cant load that saved game anymore because it crashes. Can I somehow modify saved file so i lower number of cassaulties or something. I had no problems to load game at 750 casaulties, but i guess limit is around 770.

[HELP] London v1.3 EM4Mod file corrupt?

Sun, 16 Sep 2018 19:44:37 +0000

Hello. I need help working out a issue with London V1.3 modification. I first downloaded this using WinRAR. I tried to paste it onto my computer and it said the file was corrupt, so I repaired it and I extracted the repaired file to my desktop. On further examination the London V1.3 EM4Mod file had magically disappeared which is the thing I need to modinstall. Could anyone help me out with this issue or if anyone has any problems with the issue with any sort of mod.

Many thanks.

Dark map/screen

Mon, 02 Oct 2023 19:56:50 +0000

Hi Guys, anybody solved this? I have now darker screen, every mod, every game option, graphic options... I am lost. See below. Its like a midnight always.

Menu disappeared

Thu, 29 Feb 2024 23:03:04 +0000

Hey all. I’ve faced the problem when playing Em4. When a new game starts, no matter if it is freeplay or campaign mode, I don’t see the menu and thus I have no ability to play at all. Re-installing didn’t help. The problem resists either on stock version or when any mod is turned on. Help pls)

PL MOD1.0 been corrupted

Fri, 09 Feb 2024 18:43:35 +0000

My EM4 is bought from Steam from about 3 years ago,version is deluxe which have de,eng and spanish.I download PL 1.0 mod from forum.But is really strange that every time I tried install PL 1.0,modInstaller said mod have been corrupted.My em4 have mods folder and other mods except PL 1.0 from forum all were been successful installed and work great.Could anyone help me how to fix that,Great thanks guys!