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    • MikeyPI

      READ BEFORE REQUESTING ASSISTANCE!   01/23/2016

      Please ensure you have done the following things to posting a request for assistance regarding your problem with your game: 1).Searched the Forum using the search tool located on the top menu. 2).Have your logfile from your game so that it may be reviewed. EX: C:\Program Files\Wizardworks\Emergency 911 First Responders\Logfile.txt. 3).Get your DirectX Diagnostic Log Start: Run: Type in dxdiag and press ok. After it does it's diagnostic save the information and upload it. 4).List your system specs if the information of your hardware does NOT match the DX Diag or information was omitted from the report. Please also remember to use the "Upload" file or "Wrap in Code Tags" options to attatch your DirectX Diagnostic log or your Logfile.txt so that they can be viewed without consuming a large quantity of a page. To upload the file, just browse and select the .txt file and press "UPLOAD" and they will be attatched. The alternative will produce a code box around your choosen text, preserving all coded information as it belongs. To do this you can hit the button found to the left of the "youtube" button and [code}{/code] (replace the }{ with ][) appears, copy and paste your logfiles into the space between the ][ symbols and post. Any post that has the log file directly written in the post without either the code box or attatch feature WILL Be edited/removed. Assistance Requests that fail to do the above mentioned tasks will be virtually impossible to diagnose and assist in repairing. As such, they will most likely remain unanswered or be deleted! If you cannot take the time to attempt to retrieve these things for us to help, why should we take the time to try to help you?
    • MikeyPI

      Emergency 4/Deluxe/911: First Responders System Requirements (Read this first if your game experiences lag)   01/23/2016

      Emergency 4, Emergency 4 Deluxe, and 911: First Responders System Requirements: Minimum System Requirements: Operating System: Microsoft Windows 2000/Windows XP/Windows Vista Processor: 1.7 GHz System Memory (RAM): 512 MB RAM Video Card: DirectX 9-compatible AGP Graphic card. NVIDIA GeForce3 or equivalent chip set with 64 MB RAM Sound: DirectX9-compatible soundcard Hard Drive: 1 GB free hard disk space Online Play Requirements: ISDN for Multiplayer Mode DSL/Cable(High Speed) for server operation in Multiplayer Mode Recommended system configuration: Operating System: Microsoft Windows 2000/Windows XP/Windows Vista Processor: 2.5 GHz System Memory (RAM): 1024 MB RAM (EMP Recommendation: 2 or more Gigabytes of RAM) Video Card: DirectX 9-compatible AGP Graphic card. NVIDIA GeForce 5700 or comparable chip set with 128 MB RAM (EMP Recommendation: GeForce or ATI with at least 256 MB RAM) Sound: DirectX9-compatible soundcard Hard Drive: 2 GB free hard disk space Online Play Requirements: DSL/Cable(High Speed) for Multiplayer Mode Additional Notes: While it may be possible to play this game on a Mobile Computer (Notebook) most notebooks are not intended for gaming and it is possible that you will experience less than desirable game play. Windows Vista requires more resources to function so you should assume that in order to play the game efficiently you will require higher Processor speeds and System Memory (RAM). Please note that online play may experience lag due to your connection or the connections your fellow players may have, it may also experience lag due to one of your fellow player's computers being lower performance machines. The Staff of Emergency-Planet strongly recommends those of you that wish to play the add-on modifications ensure that you have higher performance computers since most of the add-on modifications for this game are much more demanding on your computer's resources than the original game is. Our increased recommendations are not required to play the game, although we suggest that you have higher System Memory (RAM) and a more powerful Video Card than the game manufactuers recommend, especially if you are using modifications.
    • Stan

      Maintenance update   02/07/2016

      Dear community,   After three weeks of issues we moved our site to a new dedicated root server. We fixed a lot of bugs with this release. All downloads up to 1Gb filesize should be downloadable for everyone.   Encountering any kind of issues? Make a post in the website/forum support.   Regards, Stan
    • Stan

      Paid Referral Links   02/11/2016

      Hello,     From now on we will be disallowing any referral links on our site. This is not the place to earn money directly or indirectly. Anyone found sharing paid shortened links or referral links to earn money might lose his account.     Reason for this:     We are providing this service free of charge, putting our own free time in this and paying monthly fees on our own costs to keep this free service running. So why should anyone else make money from something they don’t pay to use?     So in short from now on we will be warning and banning users abusing or misusing referal links.     Regards,     Stan          
    • randomperson139

      Signatures   03/04/2016

      Hi everyone. It appears that the update to the new forum has affected the format of the majority of signatures (adding extra spaces, changing sizes etc.). Due to this, could everyone please check their own signature, ensuring that it complies with the site rules. See the http://www.emergency-planet.com/tos.html/ or http://www.emergency-planet.com/topic/16848-acceptable-signature-sizes/ for more information.  We'll give it a few weeks to give enough time to edit signatures, after that the unnecessarily large signatures will simply be removed. Thanks for your cooperation. Regards, EMP Staff.
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MikeyPI

Display Issues from altering resolution

30 posts in this topic

For those of you who have had issues with 911:FR related to the Screen Resolution in any way including failure to load, hopefully this section will help you out:

1).Screen Flashes and crashes to desktop is most likely caused by either incompatible drivers/video card or possibly the following issue: Your screen Resolution is higher than what your video card supports (or monitor).

The way to solve this if you do not wish to uninstall/delete the files and reinstall is fairly easy if you follow the directions below.

Open em4.cfg in Notepad (ensure that the document is not read-only at this time and that the user profile you are in can modify it).

<var name="r_xres" value="----" />

<var name="r_yres" value="---" />

the "----" is the resolution you have selected, you can manually enter in any value you want, but it is recommended that you choose either what your current screen resolution is, or below it. For EX: X:800 Y:600 as a safe number.

Should you choose to change it to a custom value, you may want to make your CFG. File a "Read-Only" Document, this is done by right clicking on the document and selecting properties and clicking read-only.

If you want to make your game run in windowed mode, change this value:

<var name="r_fullscreen" value="1" />

1=True

0=False

My screen runs in an unusual resolution so I had to manually type in my screen resolution in order for it to fill my widescreen monitor properly. I hope this helps any of you who either made the mistake of choosing a screen res too high for your hardware, or those of you with issues related to the screen not being filled completely.

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Nice Mikey. :)

After installing EM4 on my computer I found out that I couldn't set the resolution to 1680x1050 in the EM4 settings window.

So I've changed the config file too and it works perfectly. :)

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ive tried that, ive tried everything and nothing works and my video card nvidia geforce 7300 gs

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Hi there,

I have a little bit annoying problem, related with display... it's the refresh rate.

My resolution is 1280x1024, the card is a Gainward 8800GT with 1GB Ram. But this doesn't matter :), because this problem exists since I'm installed EM4.

I'm using a refresh rate of 100Mhz on a "19 CRT monitor. However, 911 doesn't want to use this, always changing back to around 75-85. Couldn't even check though. I've looked into the config file and of course did not find any line related with the refresh rate. The resolution is there, but nothing else.

Any of you have any ideas what can I do to prevent the game overriding my refresh rate?

Prevoiously I had Windows XP SP2, now I have Vista, doesn't matter, the problem still comes. :s

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I cannot find any controller for the refresh rate in the configuration files, which probrably means it is coded to use a default program rate rather than the desktop rate that is common on many other games out there :1046275873_shakehead:

Hi there,

I have a little bit annoying problem, related with display... it's the refresh rate.

My resolution is 1280x1024, the card is a Gainward 8800GT with 1GB Ram. But this doesn't matter :), because this problem exists since I'm installed EM4.

I'm using a refresh rate of 100Mhz on a "19 CRT monitor. However, 911 doesn't want to use this, always changing back to around 75-85. Couldn't even check though. I've looked into the config file and of course did not find any line related with the refresh rate. The resolution is there, but nothing else.

Any of you have any ideas what can I do to prevent the game overriding my refresh rate?

Prevoiously I had Windows XP SP2, now I have Vista, doesn't matter, the problem still comes. :s

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I don't think you'll be able to fix this. Most europeans use the 60Hertz refresh rate, ad i think the game was adapted to this.

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Seems to be you are right guys :(

I can hardly imagine that the game was optimized for only LCD monitors, but seems to be really this is the case :s. The strange thing is...all my other games are working perfectly with the desktop refresh rate, even 10 years old games like Panzer General 2 lol :)

Let's hope EM5 will be more user friendly. Thank you for your answers :)

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Most older games use the desktop's default refresh rate instead of their own independent one, then again most "older" games also have the option of hardware and software modes built into them as well, with most of these newer games they tend to go one of two routes: a. they have a "configuration" app that will change the settings according to what you tell it to (the prefered option). B. they automatically go with a limited selection of settings you can choose between, which is popular for a multitude of reasons, in this case I have a feeling it was to help save money and the fact this game was designed more or less as an out of the box game type, so in trying to meet most people's needs they did not think about the unique cases like yours and mine. Sorry we could'nt help.

Seems to be you are right guys :(

I can hardly imagine that the game was optimized for only LCD monitors, but seems to be really this is the case :s. The strange thing is...all my other games are working perfectly with the desktop refresh rate, even 10 years old games like Panzer General 2 lol :)

Let's hope EM5 will be more user friendly. Thank you for your answers :)

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This fixed my problem! Thanks so much!

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Hello im new on this site and i need help realy badly on la mod for em4 . I downloaded em4 and la mod but everytime i try to play the mod i dont see the map or the roads or the buldings only green lines can sumbody pleas help me i need to play that mod its looks realy cool and fun .thank you

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Hello im new on this site and i need help realy badly on la mod for em4 . I downloaded em4 and la mod but everytime i try to play the mod i dont see the map or the roads or the buldings only green lines can sumbody pleas help me i need to play that mod its looks realy cool and fun .thank you

I thgink you're trying to load the mod in the editor, you can't play it there.

You need to start EM4, click on modifications, then select the LA mod and click on continue. After a while the mod is loaded and ready to play.

greetz,

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Wow!!!! Thanks mike that really really helps alot.I used to play in a modified screen but i did what u told me to do and it finally works.

Edited by ANTONIO
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For those of you who have had issues with 911:FR related to the Screen Resolution in any way including failure to load, hopefully this section will help you out:

1).Screen Flashes and crashes to desktop is most likely caused by either incompatible drivers/video card or possibly the following issue: Your screen Resolution is higher than what your video card supports (or monitor).

The way to solve this if you do not wish to uninstall/delete the files and reinstall is fairly easy if you follow the directions below.

Open em4.cfg in Notepad (ensure that the document is not read-only at this time and that the user profile you are in can modify it).

<var name="r_xres" value="----" />

<var name="r_yres" value="---" />

the "----" is the resolution you have selected, you can manually enter in any value you want, but it is recommended that you choose either what your current screen resolution is, or below it. For EX: X:800 Y:600 as a safe number.

Should you choose to change it to a custom value, you may want to make your CFG. File a "Read-Only" Document, this is done by right clicking on the document and selecting properties and clicking read-only.

If you want to make your game run in windowed mode, change this value:

<var name="r_fullscreen" value="1" />

1=True

0=False

My screen runs in an unusual resolution so I had to manually type in my screen resolution in order for it to fill my widescreen monitor properly. I hope this helps any of you who either made the mistake of choosing a screen res too high for your hardware, or those of you with issues related to the screen not being filled completely.

I tried editing it so it will be windowed but its not working. It seems to reset it self. any help?

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I tried editing it so it will be windowed but its not working. It seems to reset it self. any help?

Be sure that you don't have the read only option on

(right click on the file)

Select properties(and left click)

Look in the bottom of the tab and see if the read only file is on.

Is so, deselect is press apply and ok.

Change the numbers, save it.

And you should be fine.

if that does not work.

Be sure that you open with "NOTEPAD"

any other editor program will dump codes(although not visable for you) in there.

That causes the file to overright it self with the defaults you set up eirler or even to safe mode.

tried it my self,

and all i can say is, Finaly, i can get my native resolution :cheers-mate:

em4 in 1920x1080 whoohoo

(EDIT)Lol never mind, just now saw the date

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I have a similar problem: I opened my Editor, but as I was on MSN I switched off Fullscreen and adapted the resolution to fit my screen.

When I chose a certain resolution (can't remember which), the editor got stuck and crashed. It also won't reopen. Tried restarting, didn't work.

Can the settings of the editor also be modified? Think it is the only way to have it working again?

Edit: SOLVED: Same settings as the game.

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i have the 911 first responders and when i tried to save the changed i made in the cfg it says access denined. can you tell me what is the problem?

Edited by pyrothijs
removed quote
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i have the 911 first responders and when i tried to save the changed i made in the cfg it says access denined. can you tell me what is the problem?

If you are on windows Vista or 7 disable the UAC.

Else make sure you have all the rights to make changes to those files (right click on file --> propreties --> security tab).

If that doesn't help download notepad++ and use that to make the changes you desire.

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If you are on windows Vista or 7 disable the UAC.

Else make sure you have all the rights to make changes to those files (right click on file --> propreties --> security tab).

If that doesn't help download notepad++ and use that to make the changes you desire.

i tried that but notepad says i maybe running em4.

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i tried that but notepad says i maybe running em4.

Do you use the 'open with' function to open the file you are editing? Are you sure you only have one openend mcopy of the file at the time when you are working on it?

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dont know if im posting in right spot, my game plays for a bit then crashes back to desktop closing the game, im not really computer literate, i only bought this game 911 to play hoppah's mod. The system im using it on is a toshiba x205 gaming laptop and all drivers are updated, it has invidia video card, 2 hard drives and plays anygame usually wihtout a problem, only game i cant get to load is railroad tycoon, anyways any help would be great, i keep reading about how to change the stuff here wondering if it pertains to me, but im really just lost. any help?

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My monitor runs at 1400*900. I tried to change the resolution of the game to it, but it just flashes black and then closes. I put it at 1360*768 and it loaded fine. Anyone have any ideas why it won't run 1400*900?

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im trying to change my res in cfg file. it accept but nothing changes in gameplay. its a little wierd.

whats the differences between normal and deluxe edit ?

resulation support graphic support ?

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I don't like bumping old threads, but my computer runs at 1367x768 so I changed it to that and when I go to play, the screen starts, then crashes.=( I hate playing in boxed mode.Even if I change my screen to match the game, it doesn't work.

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hey when i try this it won't let me save the settings and it still crashes if i change it another way any help appreciated :help:

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I've found the fix for the black bars on the sides issue relating to the resolution after all of these years playing this game.  You have to right click on the game icon that launches the game, you then go to Properties, under that you go to Compatibility, under the settings, make sure the "Disable display scaling on high DPI setting is "Checked".  You will not be able to put any resolution you want in the .cfg file.

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