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Demo not working

By Guest Joel, in Technical Related Support

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Guest Joel

Guest Joel

Posted
Posted (edited)

Hi!

I have downloaded the german demo version of Emergency 4. The game was installed without any problems, but when I try to run it, the window that appears disappears after a few seconds. Does anyone have any idea of why this happens? Is my computer not good enough?

HP Compaq 6510b

Intel® Core2 Duo CPU T7100 @ 1.80GHz (2 CPUs)

2040MB RAM

DirectX 9.0c

Mobile Intel® 965 Express Chipset Family

Edited by pyrothijs
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Guest Joel

Guest Joel

Posted
Posted 

------------------
System Information
------------------
Time of this report: 11/9/2007, 23:20:09
       Machine name: CNU72904C6
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
           Language: Swedish (Regional Setting: Swedish)
System Manufacturer: Hewlett-Packard
       System Model: HP Compaq 6510b (GR632ES#AK8)
               BIOS: KBC Version 71.27
          Processor: Intel® Core(tm)2 Duo CPU     T7100  @ 1.80GHz (2 CPUs)
             Memory: 2040MB RAM
          Page File: 582MB used, 3347MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode
  DxDiag Previously: Crashed in DirectShow (stage 1)

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: Mobile Intel® 965 Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Mobile Intel® 965 Express Chipset Family
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30C0103C&REV_0C
   Display Memory: 384.0 MB
     Current Mode: 1280 x 800 (32 bit) (60Hz)
          Monitor: Plug and Play-bildskärm
  Monitor Max Res: 1600,1200
      Driver Name: igxprd32.dll
   Driver Version: 6.14.0010.4796 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 3/14/2007 10:01:26, 57344 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: Saknas
         Mini VDD: igxpmp32.sys
    Mini VDD Date: 3/14/2007 10:01:44, 5702464 bytes
Device Identifier: {D7B78E66-6942-11CF-3061-CA10ADC2CB35}
        Vendor ID: 0x8086
        Device ID: 0x2A02
        SubSys ID: 0x30C0103C
      Revision ID: 0x000C
      Revision ID: 0x000C
      Video Accel: 
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: SoundMAX HD Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30C0&REV_1002
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: ADIHdAud.sys
         Driver Version: 5.10.0001.5180 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 3/1/2007 14:45:58, 289792 bytes
            Other Files: 
        Driver Provider: AnalogDevices
         HW Accel Level: Full
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SoundMAX HD Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ADIHdAud.sys
         Driver Version: 5.10.0001.5180 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/1/2007 14:45:58, 289792 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC

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Stan Contributor

Stan

Posted
Posted

I would suggest you update your graphic drivers first. If this doesn't work, try to run Em4.exe on one core and with high priority.

You can run em4.exe with high priority and on one core by hitting CTRL + ALT + DEL and rightclicking on Em4.exe. Set the priority and the cpu affinitys.

If you still crash, post your game logfile in /program files/sixteen tons/emergency 4/logfile.txt

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Guest Joel

Guest Joel

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You can run em4.exe with high priority and on one core by hitting CTRL + ALT + DEL and rightclicking on Em4.exe. Set the priority and the cpu affinitys.

Am I right when I say that Em4.exe is only in the list when it's running? If that's correct, then I can't do it since the game closes down as soon as I've started it.

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Guest Joel

Guest Joel

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Then your mpg codecs are probably bad.

Did you install any software like Samsung PC Studio?

No, I didn't. Below you can see what my log file says...

Init Filesystem...
Registered FS device "local"
Registered FS device "base"
Registered FS device "lang"
Init UpdateChain...
Init Timer...
Init Screen...
Init Scriptscheduler...
!Graphics system: Microsoft Corporation GDI Generic
GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture
CPU speed detected: 548
Init GFX...
Init Vision...
|Vision DLL path: D:\Program\sixteen tons entertainment\Emergency 4 Demo\vision71.dll

|Vision(TM), Version PC-4, 7, 28, 0

|Loading entity plugins of directory <D:\Program\sixteen tons entertainment\Emergency 4 Demo\Data> ...

|List of loaded plug-ins:



|Plug-in named 'CubeMapHandle_cl' loaded statically!



|Plug-in named 'VisionConsoleEntity_cl' loaded statically!



|Plug-in named 'VisBase_cl' loaded statically!



|Plug-in named 'VisBaseEntity_cl' loaded statically!



|Plug-in named 'VisMouseCamera_cl' loaded statically!



|Plug-in named 'VisObject3D_cl' loaded statically!



|Plug-in named 'VisActionHelperEntity_cl' loaded statically!



|Plug-in named 'VarManager_cl' loaded statically!



|Plug-in named 'BaseEntity_cl' loaded statically!



|Plug-in named 'VBaseCameraEntity' loaded statically!



|Plug-in named 'VCamEntity' loaded statically!



|Plug-in named 'GameEntity_cl' loaded statically!



|Plug-in named 'Emitter_cl' loaded statically!



|Plug-in named 'BaseGameEntity_cl' loaded statically!



|Plug-in named 'TargetEntity_cl' loaded statically!



|Registering plug-ins done !



|Initializing Vision Graphics Engine

|Detecting CPU type and features

|CPU:Pentium II/III FPU MMX ISSE 3DNow!

|Vision Core: Allocated 28 kB of memory for Polygon Chunks

|Vision Core: Allocated 9 kB of memory for Entities

|Settings renderer configuration

Initializing post processor 'PerceptionCore'
 * Skipping config file
Initializing post processor 'MotionBlur'
 * Skipping config file
Initializing post processor 'Nightvision'
 * Skipping config file
|Initialising video driver: 0

|Setting screen mode to x:1024 / y:768 / bpp:32 / refresh:0

|Screen Mode is fullscreen, return value: -401

|Stencil buffer: 8 bit / ZBuffer: 32 bit

|Initializing OpenGL rendering subsystem

|Setting initial Renderer States

|Vendor: Microsoft Corporation

|Renderer: GDI Generic

|Driver Version: 1.1.0

|Extension GL_EXT_texture_filter_anisotropic not available

|Extension GL_EXT_texture_lod_bias not available

|Extension GL_ARB_multitexture not available

|Extension GL_ARB_texture_env_dot3 not available

|Extension GL_ARB_texture_env_subtract not available

|Extension GL_EXT_texture_edge_clamp not available

|Extension GL_EXT_texture_env_add not available

|Extension GL_EXT_texture_env_combine not available

|Extension GL_EXT_texture_cube_map not available

|Extension GL_ARB_texture_compression not available

|Extension GL_EXT_point_parameters not available

|Extension GL_EXT_clip_volume_hint not available

|Extension GL_EXT_vertex_weighting not available

|Extension GL_EXT_separate_specular_color not available

|Extension GL_EXT_stencil_wrap not available

|Extension GL_EXT_vertex_shader not available

|Extension GL_EXT_multi_draw_arrays not available

|Extension GL_ATI_fragment_shader not available

|Extension GL_ATI_pn_triangles not available

|Extension GL_ATI_map_object_buffer not available

|Extension GL_NV_texgen_reflection not available

|Extension GL_NV_fence not available

|Extension GL_NV_blend_square not available

|Extension GL_NV_register_combiners not available

|Extension GL_NV_register_combiners2 not available

|Extension GL_NV_texture_env_combine4 not available

|Extension GL_NV_texture_shader not available

|Extension GL_NV_vertex_program not available

|Extension GL_NV_vertex_program1_1 not available

|Extension GL_NV_occlusion_query not available

|Found Extension GL_EXT_paletted_texture

|Extension GL_ATI_separate_stencil not available

|Extension GL_EXT_texture_rectangle not available

|Extension GL_ARB_depth_texture not available

|Extension GL_ARB_shadow not available

|Extension GL_SGIS_generate_mipmap not available

|Extension GL_ARB_vertex_buffer_object not available

?ERROR: The Vision engine requires support for the ARB_multitexture extension!
Please make sure you have the latest video drivers installed for your 3D card.

|Extension GL_ARB_shader_objects not available

|Vertex Buffer Object extension not found - disabling fast geometry memory!

!WARNING: global listener object is still registered! Unregister listener before destroying object!

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Guest SPAP

Guest SPAP

Posted
Posted

I'm not shure about that, because somebody could play Em4 on built-in graphics card...

IMO you can't run this game on this notebook. No matter how much RAM memory you have and how good CPU you have, your graphics don't have graphics accelerator, as all intergrated in motherboard GPU's does. What does it mean for you? It means that this card doesn't support pixel shader, most filters etc. You will have problems playing a lot of good games.

Although some games start even if GPU is not supported and crash when some effects are requested. This game already tried to run some of those and when not found - closed the game. Drivers won't help.

I have much slower machine, it's HP too with CoreDuo 1,73GHz, 1024MB RAM but I have GeForce 7400. Em4 works fine but not on highest settings.

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theparanoid Newbie

theparanoid

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I'm not shure about that, because somebody could play Em4 on built-in graphics card...

IMO you can't run this game on this notebook. No matter how much RAM memory you have and how good CPU you have, your graphics don't have graphics accelerator, as all intergrated in motherboard GPU's does. What does it mean for you? It means that this card doesn't support pixel shader, most filters etc. You will have problems playing a lot of good games.

Although some games start even if GPU is not supported and crash when some effects are requested. This game already tried to run some of those and when not found - closed the game. Drivers won't help.

I have much slower machine, it's HP too with CoreDuo 1,73GHz, 1024MB RAM but I have GeForce 7400. Em4 works fine but not on highest settings.

I can say the same will run on a laptop. I ran it one two different laptops. The first one only had 32mb of ram.

The newer laptop is a dell 820 with a dual core. To get over the crashs do to dual core I use run first from http://www.activeplus.com/us/freeware/runfirst/

It a command line progarm that lets you run a progarm on one core that you chose.

Also make sure the make the config change hoppah mentions on his FAQ. I found that regardless of loading his mod I need this to ensure the game those not crash.

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theparanoid Newbie

theparanoid

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Thanks everybody for your replies! :)

How do I use this program?

I put the runfirst.exe in the game dir.

Then create a shortcut for runfirst.exe. Target of shortcut should read

"C:\Program Files\WizardWorks\911 - First Responders\RunFirst.exe" Em4.exe

Then i changed the icon for the short cut to the EM4 icon.

I attach the shortcut in a zip file

Em4.zip

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Guest SPAP

Guest SPAP

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Posted

Paranoid, you did not readed post before?

Joel posted logfile.

|Setting initial Renderer States

|Vendor: Microsoft Corporation

|Renderer: GDI Generic

|Driver Version: 1.1.0

|Extension GL_EXT_texture_filter_anisotropic not available

|Extension GL_EXT_texture_lod_bias not available

|Extension GL_ARB_multitexture not available

|Extension GL_ARB_texture_env_dot3 not available

|Extension GL_ARB_texture_env_subtract not available

|Extension GL_EXT_texture_edge_clamp not available

|Extension GL_EXT_texture_env_add not available

|Extension GL_EXT_texture_env_combine not available

|Extension GL_EXT_texture_cube_map not available

|Extension GL_ARB_texture_compression not available

|Extension GL_EXT_point_parameters not available

|Extension GL_EXT_clip_volume_hint not available

|Extension GL_EXT_vertex_weighting not available

|Extension GL_EXT_separate_specular_color not available

|Extension GL_EXT_stencil_wrap not available

|Extension GL_EXT_vertex_shader not available

|Extension GL_EXT_multi_draw_arrays not available

|Extension GL_ATI_fragment_shader not available

|Extension GL_ATI_pn_triangles not available

|Extension GL_ATI_map_object_buffer not available

|Extension GL_NV_texgen_reflection not available

|Extension GL_NV_fence not available

|Extension GL_NV_blend_square not available

|Extension GL_NV_register_combiners not available

|Extension GL_NV_register_combiners2 not available

|Extension GL_NV_texture_env_combine4 not available

|Extension GL_NV_texture_shader not available

|Extension GL_NV_vertex_program not available

|Extension GL_NV_vertex_program1_1 not available

|Extension GL_NV_occlusion_query not available

|Found Extension GL_EXT_paletted_texture

|Extension GL_ATI_separate_stencil not available

|Extension GL_EXT_texture_rectangle not available

|Extension GL_ARB_depth_texture not available

|Extension GL_ARB_shadow not available

|Extension GL_SGIS_generate_mipmap not available

|Extension GL_ARB_vertex_buffer_object not available

?ERROR: The Vision engine requires support for the ARB_multitexture extension!
Please make sure you have the latest video drivers installed for your 3D card.

|Extension GL_ARB_shader_objects not available

|Vertex Buffer Object extension not found - disabling fast geometry memory!

IMO this log file shows exactly what graphics effects game needs, and which are NOT supported by built-in GPU.

And about working on one or two cores... I have CoreDuo and Emergency works on both. And guess what: it works fine!

I'll give you and example. I've tried to run Battlefield 2 on older machine with too old graphics card. Game was detecting that GPU was not supporting correct pixelshader effect -> game was closing itsefl instantly. I've tricked it modifying some files making that game not checking GPU and I was able to see main menu and other options. But when I started the gameplay - battlefield just crashed. Solution: overwriting some textures, making that game don't need support of pixelshader. But that maked some textures disappeared etc. -> it destroyed the pleasure of gaming. Here is too much to changing to make this game run if he doesn't have graphics acceleration.

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theparanoid Newbie

theparanoid

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Posted

And did you read my post where I said I gotten the game to run on two different laptops?

So how can you say it will not run on laptops.

It possbile he running older drivers or two new with the game.

Joel please post you system specs.

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Stan Contributor

Stan

Posted
Posted
And did you read my post where I said I gotten the game to run on two different laptops?

So how can you say it will not run on laptops.

It possbile he running older drivers or two new with the game.

Joel please post you system specs.

He didn't say it doesn't run on laptops, he sayd that on board graphics are not supported. You know, laptops can have normal graphic cards like normal pc's

Even, his systeem specs and his dxdiag file are already posted above...

Then: Analize of the logfile:

!Graphics system: Microsoft Corporation GDI Generic

|Vendor: Microsoft Corporation

|Renderer: GDI Generic

=> The system runs on standard windows graphic drivers...

EDIT: After research... Mobile Intel® 965 Express Chipset is NOT a graphic card chipset see:

http://www.intel.com/products/chipsets/pm965/index.htm

Second thing I found out is that your laptop is a business laptop and so not really made for gaming: : HP Compaq 6510b

Seeing the information about the graphic accelerator:

Intel® Graphics Media Accelerator X3100

384 MB Shared memory

By searching Google I found out that your graphic chip is definitively On Board

Intel Graphics Media Accelerator X3100

Intel Graphics Media Accelerator (GMA) X3100 is an integrated (onboard) graphic chip on a Mobile Intel 965GM chipset (for Merom = Core 2 architecture). It is the successor of GMA 950. Most interesting is the integration of a fully programmable pipeline. Due to the integration of DirectX9 features, HDR and Hardware Transform & Lighning (T&L) - predecessor only had Software T&L - should be ready for Windows Vista Premium (support Aero Glass fully). Respective the data, the peformance should be clearly better than GMA 950.

Specifications

• performance class: 5

• codename: Crestline

• clock: chip: 400 MHz

• memory: main memory shared, max 256 MB

• directX: 9c, Shader Model 3.0

• features: Transform and Lighting Hardware Support, 32 Bit floating point precision, 16xAF, Occlusion Query, Hardware Clipping, DX10?

• application area: small and light-weight notebooks

3DMark03: around 1700 Points

So if there is anyway to update your drivers or change configuration of your drivers, you might be able to run the game. If not you won't be able to run it on the laptop .

EDIT2: The card should be able to play games:

http://forum.notebookreview.com/showthread.php?t=134270

and a second one

http://forum.notebookreview.com/showthread.php?t=148045

EDIT3:

Intel's downlaod center for your chipset:

http://downloadcenter.intel.com/filter_res...mp;submit=Go%21

EDIT4: If I ain't wrong you will need those drivers:

http://downloadcenter.intel.com/Detail_Des...al&lang=eng

and the readme:

http://downloadmirror.intel.com/14388/ENG/readme_2k_xp.txt

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Guest Joel

Guest Joel

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Posted

I have already downloaded these drivers and tried to install them, but I get an error message saying that the drivers are not validated for the computer. I don't know what is wrong since the drivers are correct. Does anyone have any ideas?

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theparanoid Newbie

theparanoid

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Posted
I have already downloaded these drivers and tried to install them, but I get an error message saying that the drivers are not validated for the computer. I don't know what is wrong since the drivers are correct. Does anyone have any ideas?

Try HP website see if they have newer video drivers.

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Guest SPAP

Guest SPAP

Posted
Posted
He didn't say it doesn't run on laptops, he sayd that on board graphics are not supported. You know, laptops can have normal graphic cards like normal pc's
Exactly. I'm playing on notebook too :) Notebook graphics card have same chipset but they are smaller and have different power management to save battery and lower work temperature - there is no room in notebook for big cooler.

I'm close to the business because it is my hobby. Most drivers are published by notebook manufacturer. For example drivers for NVidia card GeForce 7400 Go are only on HP website, you can't find them on NVidia site (I got HP laptop too).

Don't believe about something like built-in GPU and compatibility with DX10. Maybe it is compatibile... but what for if they don't have accelerator? All GPU made by Intel, VIA are integrated with motherboard (I want to add that shared memory for example 'up to 256MB' means that GPU can use maximum 256MB from RAM memory - they don't have own memory), also ATI X200 and similar. Search for other ATI like X1000 etc or GeForce Go series.

Sorry Joel, IMO you can't run Em4 on your machine.

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Guest Joel

Guest Joel

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Posted
Try HP website see if they have newer video drivers.

Thank you for the tip, I downloaded and installed what I thought was the latest drivers avalible at HP's website, but the game still doesn't work. Shall I give up and state that I can't run the game on my computer, or is there anything else I can try?

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Guest Joel

Guest Joel

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I have now uninstalled the program and then installed it again, but it made no sence. I have also looked in the control panel for my graphic card, but it seems like only general settings is available.

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