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    • MikeyPI

      READ BEFORE REQUESTING ASSISTANCE!   01/23/2016

      Please ensure you have done the following things to posting a request for assistance regarding your problem with your game: 1).Searched the Forum using the search tool located on the top menu. 2).Have your logfile from your game so that it may be reviewed. EX: C:\Program Files\Wizardworks\Emergency 911 First Responders\Logfile.txt. 3).Get your DirectX Diagnostic Log Start: Run: Type in dxdiag and press ok. After it does it's diagnostic save the information and upload it. 4).List your system specs if the information of your hardware does NOT match the DX Diag or information was omitted from the report. Please also remember to use the "Upload" file or "Wrap in Code Tags" options to attatch your DirectX Diagnostic log or your Logfile.txt so that they can be viewed without consuming a large quantity of a page. To upload the file, just browse and select the .txt file and press "UPLOAD" and they will be attatched. The alternative will produce a code box around your choosen text, preserving all coded information as it belongs. To do this you can hit the button found to the left of the "youtube" button and [code}{/code] (replace the }{ with ][) appears, copy and paste your logfiles into the space between the ][ symbols and post. Any post that has the log file directly written in the post without either the code box or attatch feature WILL Be edited/removed. Assistance Requests that fail to do the above mentioned tasks will be virtually impossible to diagnose and assist in repairing. As such, they will most likely remain unanswered or be deleted! If you cannot take the time to attempt to retrieve these things for us to help, why should we take the time to try to help you?
    • randomperson139

      Signatures   03/04/2016

      Hi everyone. It appears that the update to the new forum has affected the format of the majority of signatures (adding extra spaces, changing sizes etc.). Due to this, could everyone please check their own signature, ensuring that it complies with the site rules. See the http://www.emergency-planet.com/tos.html/ or http://www.emergency-planet.com/topic/16848-acceptable-signature-sizes/ for more information.  We'll give it a few weeks to give enough time to edit signatures, after that the unnecessarily large signatures will simply be removed. Thanks for your cooperation. Regards, EMP Staff.
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FlareRaxer

unable to start on windows 8

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Hey guys, i have EM 2012, 2013 (on steam) and 2014 (on steam)

 

the problem is that when i start 2013 or 2014 it crash immedately after start up, i have played 2013 on my laptop before but now it crash, but 2012, 13 and 14. 

What do to?

(EM 5 works but is though as hell!)

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It could be the same issue that happens with EM4 for a lot of people.

 

Only thing I could recommend is to check to see if your drivers are up to date.

 

Someone else may know the solution, but I have this problem on my old PC.

 

Sorry for my lack of knowledge of EM 12,13, and 14.  :(

 

EDIT: Looked into it, could be the Firewall if you have it enabled. Try disabling and running, it may work.

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Hey guys, i have EM 2012, 2013 (on steam) and 2014 (on steam)

 

the problem is that when i start 2013 or 2014 it crash immedately after start up, i have played 2013 on my laptop before but now it crash, but 2012, 13 and 14. 

What do to?

(EM 5 works but is though as hell!)

 

Does it do the same thing for Emergency 4 (2012 I suppose)?

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Logfiles help to figure out what is causing your issues, it could be that your driver for your video card is incompatible with it, could be directx issues, the list goes on and on

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Hey guys, i have EM 2012, 2013 (on steam) and 2014 (on steam)

 

the problem is that when i start 2013 or 2014 it crash immedately after start up, i have played 2013 on my laptop before but now it crash, but 2012, 13 and 14. 

What do to?

(EM 5 works but is though as hell!)

what i found in my log files is that a whole bunch of scripts were corrupt so i just reinstalled and it worked! (BTW this was for EM4)

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