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    • MikeyPI

      READ BEFORE REQUESTING ASSISTANCE!   01/23/2016

      Please ensure you have done the following things to posting a request for assistance regarding your problem with your game: 1).Searched the Forum using the search tool located on the top menu. 2).Have your logfile from your game so that it may be reviewed. EX: C:\Program Files\Wizardworks\Emergency 911 First Responders\Logfile.txt. 3).Get your DirectX Diagnostic Log Start: Run: Type in dxdiag and press ok. After it does it's diagnostic save the information and upload it. 4).List your system specs if the information of your hardware does NOT match the DX Diag or information was omitted from the report. Please also remember to use the "Upload" file or "Wrap in Code Tags" options to attatch your DirectX Diagnostic log or your Logfile.txt so that they can be viewed without consuming a large quantity of a page. To upload the file, just browse and select the .txt file and press "UPLOAD" and they will be attatched. The alternative will produce a code box around your choosen text, preserving all coded information as it belongs. To do this you can hit the button found to the left of the "youtube" button and [code}{/code] (replace the }{ with ][) appears, copy and paste your logfiles into the space between the ][ symbols and post. Any post that has the log file directly written in the post without either the code box or attatch feature WILL Be edited/removed. Assistance Requests that fail to do the above mentioned tasks will be virtually impossible to diagnose and assist in repairing. As such, they will most likely remain unanswered or be deleted! If you cannot take the time to attempt to retrieve these things for us to help, why should we take the time to try to help you?
    • MikeyPI

      Emergency 4/Deluxe/911: First Responders System Requirements (Read this first if your game experiences lag)   01/23/2016

      Emergency 4, Emergency 4 Deluxe, and 911: First Responders System Requirements: Minimum System Requirements: Operating System: Microsoft Windows 2000/Windows XP/Windows Vista Processor: 1.7 GHz System Memory (RAM): 512 MB RAM Video Card: DirectX 9-compatible AGP Graphic card. NVIDIA GeForce3 or equivalent chip set with 64 MB RAM Sound: DirectX9-compatible soundcard Hard Drive: 1 GB free hard disk space Online Play Requirements: ISDN for Multiplayer Mode DSL/Cable(High Speed) for server operation in Multiplayer Mode Recommended system configuration: Operating System: Microsoft Windows 2000/Windows XP/Windows Vista Processor: 2.5 GHz System Memory (RAM): 1024 MB RAM (EMP Recommendation: 2 or more Gigabytes of RAM) Video Card: DirectX 9-compatible AGP Graphic card. NVIDIA GeForce 5700 or comparable chip set with 128 MB RAM (EMP Recommendation: GeForce or ATI with at least 256 MB RAM) Sound: DirectX9-compatible soundcard Hard Drive: 2 GB free hard disk space Online Play Requirements: DSL/Cable(High Speed) for Multiplayer Mode Additional Notes: While it may be possible to play this game on a Mobile Computer (Notebook) most notebooks are not intended for gaming and it is possible that you will experience less than desirable game play. Windows Vista requires more resources to function so you should assume that in order to play the game efficiently you will require higher Processor speeds and System Memory (RAM). Please note that online play may experience lag due to your connection or the connections your fellow players may have, it may also experience lag due to one of your fellow player's computers being lower performance machines. The Staff of Emergency-Planet strongly recommends those of you that wish to play the add-on modifications ensure that you have higher performance computers since most of the add-on modifications for this game are much more demanding on your computer's resources than the original game is. Our increased recommendations are not required to play the game, although we suggest that you have higher System Memory (RAM) and a more powerful Video Card than the game manufactuers recommend, especially if you are using modifications.
    • randomperson139

      Signatures   03/04/2016

      Hi everyone. It appears that the update to the new forum has affected the format of the majority of signatures (adding extra spaces, changing sizes etc.). Due to this, could everyone please check their own signature, ensuring that it complies with the site rules. See the http://www.emergency-planet.com/tos.html/ or http://www.emergency-planet.com/topic/16848-acceptable-signature-sizes/ for more information.  We'll give it a few weeks to give enough time to edit signatures, after that the unnecessarily large signatures will simply be removed. Thanks for your cooperation. Regards, EMP Staff.
M1 Tanker

ModInstaller.exe will not work - 911 First Responders from Amazon

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I downloaded 911: First Responders from Amazon.com. The game plays fine as does the LA Mod. However, I cannot install any other mods because when I try to run ModInstaller.exe I receive an error that 911:First Responders is not properly installed. Please Reinstall.

I've searched the forums and attempted this fix.

The differences would be WizardWorks instead of Sixteen Tons Entertainment and 911 - First Responders instead of Emergency 4 US. No variation I tried allowed the ModInstaller.exe to run.

Does anyone have a known fix to make this installer work?

Thanks,

Tanker


The solution has been found here.

http://www.emergency-planet.com/topic/14387-modinstallerexe-will-not-work-911-first-responders-from-amazon/?do=findComment&comment=196759

 

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Guest blimp666

I downloaded 911: First Responders from Amazon.com. The game plays fine as does the LA Mod. However, I cannot install any other mods because when I try to run ModInstaller.exe I receive an error that 911:First Responders is not properly installed. Please Reinstall.

I've searched the forums and attempted this fix. The differences would be WizardWorks instead of Sixteen Tons Entertainment and 911 - First Responders instead of Emergency 4 US. No variation I tried allowed the ModInstaller.exe to run.

Does anyone have a known fix to make this installer work?

Thanks,

Tanker

It isn't working because you need a hard copy of the game.(the disc)

In the downloads section under emergency 4 patches and download the latest one and there should be a modinstaller.

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It isn't working because you need a hard copy of the game.(the disc)

In the downloads section under emergency 4 patches and download the latest one and there should be a modinstaller.

In the downloads section under patches, I only see the cfg files and the french and German patches. I already have 1.3 installed, and I have the modinstaller.exe file.

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Same problem here. I've spent hours digging through these threads and the problem is mentioned a few times, but no working resolution. I also downloaded from Amazon. Really wanted to try out the 4x4 Submod, but guess that isn't an option unless I've missed something.

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Problem Solved, see below how I got it to work. I did this both for HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER

1. Re-install 911 First Responders to C:\Program Files (x86)\sixteen tons entertainment\Emergency 4 instead of the default directory.

2. Start regedit by selecting Start - Run, typing in 'regedit' and then

hitting 'OK'.

3. Select 'HKEY_LOCAL_MACHINE' and press the '+' button to its left to

expand the list.

4. Next, select 'SOFTWARE' and press the '+' button to its left to expand

the list.

5. Right-click on 'SOFTWARE' and select New > Key.

Enter the new key name: sixteen tons entertainment

6. Right-click on 'sixteen tons entertainment' and select New > Key.

Enter the new key name: Emergency 4

7. Right-click on 'Emergency 4' and select New > String value.

Enter the new key name: Installdir

8. Right-click on 'Installdir' and select Modify.

In the 'Value Data' field, C:\Program Files (x86)\sixteen tons entertainment\Emergency 4

Now, exit the registry editor by selecting the File menu and then clicking

on Exit.

I had to do some trial and error to make it work from this post here . Thanks mercurygrandmarquis1

  • Upvote 1

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It isn't working because you need a hard copy of the game.(the disc)

In the downloads section under emergency 4 patches and download the latest one and there should be a modinstaller.

Source? This is literally out of the sky...If you paid for your download it works exactly the same way as the disc version.

When exactly does the error come? When you start the mod installer or on the moment you try to install a mod?

  • Upvote 1

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Stan its fixed now. The problem started when we attempted to run the modinstaller and it would error out. We were never given the opportunity to install a mod.

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I cant even find the english version of the patch anyplace. everything is either german or french. Someone answered saying you need a hard copy of the game for something.. Id love to know where to get that as everywhere online ive checked only has it as a digital download. but ya, the english versions of the patches anyone??

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If you have 911:FR there are no patches the US version for the game is 1.3 in digital downloads of the game, you have to edit your registry most likely as was described above #8 Post... If you have 911:FR or EM4 it makes a difference as these games have different install directories..

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Guest HolyKnight21

I did what u did step by step. but it still has the error message. :(

NEVERMIND. I miss read the directions. LMAO THANK YOU SOOOOOOOOO MUCH :)

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Guest scotty

well i have 911 first responeders and i download los mod,just cant get it to work.i go to mod on the game and it show that it wa installed i go to play it and it dont work goes back to desk top,when i play the reg game it has los heicoter in it like it stuck between games what should i do i dont no how to do it,

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Guest cmeeks1717

I just bought the game today from the Atari website. I am trying to add the New York mod but i cannot because of the same issue u were all having. I followed all the steps but it still seems to not be working. FYI i am on a WINDOWS 7 os. Someone please help

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Guest MattPHS2002

did everything from post 8 and it still doesnt work :mad22:

I'm having the same issue. Any help would be very much appreciated.

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Guest ChrisKiernan

Hey all! I was ecstatic to get it working. The problem most of you are having, I assume, is that youre not installing in both the hkey current user and hkey local machine. This was my problem... But, result!

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