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    • MikeyPI

      READ BEFORE REQUESTING ASSISTANCE!   01/23/2016

      Please ensure you have done the following things to posting a request for assistance regarding your problem with your game: 1).Searched the Forum using the search tool located on the top menu. 2).Have your logfile from your game so that it may be reviewed. EX: C:\Program Files\Wizardworks\Emergency 911 First Responders\Logfile.txt. 3).Get your DirectX Diagnostic Log Start: Run: Type in dxdiag and press ok. After it does it's diagnostic save the information and upload it. 4).List your system specs if the information of your hardware does NOT match the DX Diag or information was omitted from the report. Please also remember to use the "Upload" file or "Wrap in Code Tags" options to attatch your DirectX Diagnostic log or your Logfile.txt so that they can be viewed without consuming a large quantity of a page. To upload the file, just browse and select the .txt file and press "UPLOAD" and they will be attatched. The alternative will produce a code box around your choosen text, preserving all coded information as it belongs. To do this you can hit the button found to the left of the "youtube" button and [code}{/code] (replace the }{ with ][) appears, copy and paste your logfiles into the space between the ][ symbols and post. Any post that has the log file directly written in the post without either the code box or attatch feature WILL Be edited/removed. Assistance Requests that fail to do the above mentioned tasks will be virtually impossible to diagnose and assist in repairing. As such, they will most likely remain unanswered or be deleted! If you cannot take the time to attempt to retrieve these things for us to help, why should we take the time to try to help you?
    • MikeyPI

      Emergency 4/Deluxe/911: First Responders System Requirements (Read this first if your game experiences lag)   01/23/2016

      Emergency 4, Emergency 4 Deluxe, and 911: First Responders System Requirements: Minimum System Requirements: Operating System: Microsoft Windows 2000/Windows XP/Windows Vista Processor: 1.7 GHz System Memory (RAM): 512 MB RAM Video Card: DirectX 9-compatible AGP Graphic card. NVIDIA GeForce3 or equivalent chip set with 64 MB RAM Sound: DirectX9-compatible soundcard Hard Drive: 1 GB free hard disk space Online Play Requirements: ISDN for Multiplayer Mode DSL/Cable(High Speed) for server operation in Multiplayer Mode Recommended system configuration: Operating System: Microsoft Windows 2000/Windows XP/Windows Vista Processor: 2.5 GHz System Memory (RAM): 1024 MB RAM (EMP Recommendation: 2 or more Gigabytes of RAM) Video Card: DirectX 9-compatible AGP Graphic card. NVIDIA GeForce 5700 or comparable chip set with 128 MB RAM (EMP Recommendation: GeForce or ATI with at least 256 MB RAM) Sound: DirectX9-compatible soundcard Hard Drive: 2 GB free hard disk space Online Play Requirements: DSL/Cable(High Speed) for Multiplayer Mode Additional Notes: While it may be possible to play this game on a Mobile Computer (Notebook) most notebooks are not intended for gaming and it is possible that you will experience less than desirable game play. Windows Vista requires more resources to function so you should assume that in order to play the game efficiently you will require higher Processor speeds and System Memory (RAM). Please note that online play may experience lag due to your connection or the connections your fellow players may have, it may also experience lag due to one of your fellow player's computers being lower performance machines. The Staff of Emergency-Planet strongly recommends those of you that wish to play the add-on modifications ensure that you have higher performance computers since most of the add-on modifications for this game are much more demanding on your computer's resources than the original game is. Our increased recommendations are not required to play the game, although we suggest that you have higher System Memory (RAM) and a more powerful Video Card than the game manufactuers recommend, especially if you are using modifications.
    • randomperson139

      Signatures   03/04/2016

      Hi everyone. It appears that the update to the new forum has affected the format of the majority of signatures (adding extra spaces, changing sizes etc.). Due to this, could everyone please check their own signature, ensuring that it complies with the site rules. See the http://www.emergency-planet.com/tos.html/ or http://www.emergency-planet.com/topic/16848-acceptable-signature-sizes/ for more information.  We'll give it a few weeks to give enough time to edit signatures, after that the unnecessarily large signatures will simply be removed. Thanks for your cooperation. Regards, EMP Staff.
Guest nikos166

EM4 crashes to desktop

Recommended Posts

Hi Everyone, i'm new here to the forum and i'm having some problems. I found out about this game a while ago and loved it and have been playing it ever since. Yesterday i came home from work and clicked the icon to play the game, the screen went dark like the game was starting and then it went back to the desktop. I have spent a lot of time since then reading about a lot of other people having the same issues.

Let me tell you about the computer i'm running this on. It's a Dell inspiron 4512 with windows vista 32 bit, single core 1.8ghz processor, 3gb of memory. I have gone through and updated my drivers. I have even uninstalled and deleted everything having to do with the game and reloaded and installed everything and i have the same problem. I find it weird because the game works on my old dell dimension 2350 but is painnfully slow.

Can anyone help me? I have not added a log file or diagnostic file because i don't know how. If someone tells me how, i can add one.

Edit: I have figured out how to include my directx diagnostic file and my log file...

Thats your cfg file not your log file. We need a logfile.

I did notice this:

Mobile Intel® 4 Series Express Chipset Family

These graphics chipsets are not usually meant for gaming and almost always a problem with EM4.

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Guest Drew316

Thats your cfg file not your log file. We need a logfile.

I did notice this:

These graphics chipsets are not usually meant for gaming and almost always a problem with EM4.

Is this the file you need?

logfile.txt

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Try the default config file and do not edit it this time unless your instructed to. If you experience black bars on the side of the screen or something like that, then we can tell you how to edit it. If you need to change the resolution, do so via the in game options menu.

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Hi all new here Finn Rescues 12 great game but playing old systems not fun at all slowwwww. I need help with possible in stalling the Los angles mode and is possible on old computer. It will not install into the EM 4 mod installer. I probably need win WIN ZIP I have included my Log file and dxdiag file. Yes a new game system would help a lot but at this time I can not afford one thanks...

logfile.txt

DxDiag.txt

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http://forum.emergency-planet.com/index.php?app=forums&module=extras&section=boardrules

Avoiding cross- and multi-postings

The creation of multiple topics or posts with the same Question/request/comment in one or several forums is not tolerated on our message board. Only the quality of the post determines if you get attention or not. Besides, if there is no one who knows an answer to your problem, there is no reason to bump or post your topic over and over.

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Sorry I am new to the site, instead of you chastising me. Be a good person and point in the right direction. If not shut your yep if not going to help.

Chastising? All I did was copy and paste the text from the rules page. Making smart ass remarks when some one is helping you(by informing you of the rule) and you smart off, why would you expect help?

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Guest Drew316

Try the default config file and do not edit it this time unless your instructed to. If you experience black bars on the side of the screen or something like that, then we can tell you how to edit it. If you need to change the resolution, do so via the in game options menu.

I tried the cfg file you posted, nothing changed.

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Guest mypeople

I am a rookie here. I played this 911 first responders 2 years ago. But I cannot play it now because it crashed to desktop within one minute when I started playing it. I installed the French version of the game but the same thing happened. I uninstalled k-lite codec pack and many softwares concerning codec, but it doesn't work. I uninstalled the game, then installed it time by time, but I can't make sense of the error. Here are the log.txt and my dxdiag.txt. Anyone help me?

logfile.txt

DxDiag.txt

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Guest KevCore

nevermind it's working for me now :)

i just uninstalled ffdshow

but is there a way to play it in widescreen?

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nevermind it's working for me now :)

i just uninstalled ffdshow

but is there a way to play it in widescreen?

ffdshow can be set to ignore em4.

Ive had a few problems with UAC. Run it as administrator?

Personally the first thing I do when installing Win 7 or Vista is disable UAC completely.

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I am also having this problem just recently got em 4 deluxe tried to play and after the intro videos the game goes to desktop no message or anything i have updated my drivers and still not working and i checked my codecs as well and removed the ones that were bad. I can use the editor though which is weird.

DxDiag.txt

logfile.txt

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Hi people! I'm having the same problem and i would be greatfull if somebody could help me.

i bought this pc here last week. the game doesn't starts! If somebody knows the problem, tell me plz!

thks for help!

DxDiag.txt

logfile.txt

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Welcome to the forum.

Where did you get the game from? Have you tried reinstalling the game?

You could try finding some older drivers for your video card, and seeing if that works.

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I have tried reinstalling the game many time but still have same problem...

I get this game from internet.......

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Where on the internet did you get it?

i get from this link....

ILLEGAL DOWNLOAD

Edited by MikeyPI
Illegal link to torrent.

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i get from this link....

your link to torrent for this game

Hey! No illegal downloads! And especially no link-sharing! Go buy the game, support the developers of the game.

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Hey! No illegal downloads! And especially no link-sharing! Go buy the game, support the developers of the game.

i have try search in my country but i never find this game

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i have try search in my country but i never find this game

We do not offer technical support to illegal copies of the game, add in that you gave the link to the torrent that you downloaded it from your warning level increased... The fact that you can view the site that had your torrent on it tells me you could probrably LEGALLY buy it from one of the many retailers that run online direct to drive downloads for the game...

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