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READ BEFORE REQUESTING ASSISTANCE!

MikeyPI

Please ensure you have done the following things to posting a request for assistance regarding your problem with your game:

1).Searched the Forum using the search tool located on the top menu.

2).Have your logfile from your game so that it may be reviewed.

EX: C:\Program Files\Wizardworks\Emergency 911 First Responders\Logfile.txt.

3).Get your DirectX Diagnostic Log

Start:

Run:

Type in dxdiag and press ok.

After it does it's diagnostic save the information and upload it.

4).List your system specs if the information of your hardware does NOT match the DX Diag or information was omitted from the report.

Please also remember to use the "Upload" file or "Wrap in Code Tags" options to attatch your DirectX Diagnostic log or your Logfile.txt so that they can be viewed without consuming a large quantity of a page. To upload the file, just browse and select the .txt file and press "UPLOAD" and they will be attatched. The alternative will produce a code box around your choosen text, preserving all coded information as it belongs. To do this you can hit the button found to the left of the "youtube" button and [code}{/code] (replace the }{ with ][) appears, copy and paste your logfiles into the space between the ][ symbols and post. Any post that has the log file directly written in the post without either the code box or attatch feature WILL Be edited/removed.

Assistance Requests that fail to do the above mentioned tasks will be virtually impossible to diagnose and assist in repairing. As such, they will most likely remain unanswered or be deleted!

If you cannot take the time to attempt to retrieve these things for us to help, why should we take the time to try to help you?

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